Terms of service

Transcheap services provide online service in the areas of transcription, translation, voice over and captioning. Our service policies are designed in such a way to ensure all your service requirements are met with minimum difficulty. Please read our terms of service to have a better understanding.

Access and use of our service:

To access our service, we require certain information to ensure that you receive completed files as per your expectations.

Fees:

To avail our services, you will require to make payment. We do not collect any information regarding your credit card or debit card. The payment can be processed through online payment gateways. We reserve the right to change our prices. Any such changes will be updated in our Site. You shall be responsible for all taxes associated with Services other than U.S. taxes based on our net income.

Refund policy

  • Refund policy is valid only within 14 days from the time of file delivery.
  • Refund and policy is not valid for difficult quality files and rush files.
  • The request for refund is valid only if the quality of the files do not meet our quality standards.
  • The turn around time starts from the time payment is completed, not based on the time of file upload.